How to Choose a Reliable Heat Pump Factory: Why Exinda is Your ...

04 Aug.,2025

 

How to Choose a Reliable Heat Pump Factory: Why Exinda is Your ...

Choosing a reliable heat pump factory is crucial, especially with the wide range of manufacturers in the market. As a pioneer in the heat pump industry, Exinda is committed to providing high-quality solutions for customers worldwide. Here are key factors to consider when selecting a heat pump manufacturer and why Exinda stands out.

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1. Extensive Production Experience & Technical Expertise

A factory’s experience and technical capabilities play a vital role in ensuring product quality and innovation. Exinda has years of expertise in manufacturing air-source heat pumps, intelligent ventilation systems, and heating solutions. Our strong R&D team continuously improves product efficiency and adapts to evolving market demands, offering customized and energy-efficient solutions.

2. Flexible Customization Services (OEM & ODM)

Customization is essential for many businesses. Exinda provides both standardized heat pump solutions and tailored OEM/ODM services to meet specific customer needs. From product design to final production, we work closely with clients to deliver solutions that align with their unique requirements.

3. Advanced Manufacturing Equipment & Production Capacity

The level of modernization in a factory’s production line directly affects efficiency and product quality. Exinda is equipped with state-of-the-art manufacturing technology, ensuring high output capacity and strict quality control. Our production facility can handle large-volume orders while maintaining consistent, on-time delivery for global clients.

4. Industry Recognition & Trusted Client Partnerships

A manufacturer’s reputation and industry recognition are indicators of its reliability. Exinda has established long-term partnerships with globally recognized brands and has successfully delivered heat pump solutions for large-scale projects. Our customers trust us for our high standards, innovative technology, and excellent customer service.

5. Competitive Pricing & Cost-Effectiveness

Price is a key factor when choosing a supplier, but value for money is even more critical. Exinda offers competitive pricing by leveraging advanced manufacturing processes and continuous technological improvements. We also provide special incentives and flexible cooperation models for long-term partners.

Why Choose Exinda?

Selecting a heat pump manufacturer is about more than just finding a supplier—it’s about choosing a reliable partner. Exinda stands out with its experience, innovation, quality assurance, and customer-centric approach. Whether you’re a distributor or a corporate client, Exinda is your trusted choice for high-performance heat pump solutions.

About Exinda

Exinda was founded to provide energy-efficient heating, cooling, and hot water solutions that reduce reliance on traditional fuels. Our mission is to create high-performance heat pumps that ensure comfort and sustainability in diverse climates.

We appreciate our customers worldwide—both online and offline—and remain committed to delivering cutting-edge, eco-friendly heat pump solutions. If you’re interested in new energy heat pump technology, we invite you to visit our factory and experience Exinda’s innovation firsthand.

ASHP manufacturer choice and sizing - Heatpump

Hi all, building work is just about to start on our eco retrofit, which should leave us with a low energy home (somewhere in between EnerPhit and AECB in terms of fabric heat loss and airtightness). We’ve contacted a couple of local MCS certified ASHP installers and they estimate our coldest day heating demand will be somewhere between 6 and 7kwh. One installer has recommended sizing up to a 9kw unit which we are loathe to do as we understand the MCS calcs often over-estimate the demand for low energy homes. Another is suggesting 7kw will be sufficient. We are also being offered ASHPs from a range of different manufacturers (i.e. LG, Acond etc), all using R290.

A couple of questions:

  • are we taking a risk by installing a 7kw pump?
  • should I ask for a pump from a specific manufacturer (recommendations welcome) or are all the R290 pumps similarly efficient?

Thanks in advance for any help and advice

Hi Louie, and a warm welcome to the community .

The amount of risk depends partly on the meteorology at your house location. Your prospective installer will suggest a design minimum ambient temperature and specify the kit to achieve an adequately warm house for that temperature. There will probably be a few days per year when this design temperature is exceeded, so you have the choice of selecting a larger nameplate HP size (and risk it being oversized for more of the time, with the consequent cycling problems), or choosing a more sensible design temperature (and maybe putting on a sweater occasionally).

If you aren’t sure about your local meteorology, there’s an excellent tool to help you see how many hours per year are below any selected temperature - https://www.degreedays.net/. You simply choose a local weather station (there are hundreds available in the UK), enter a design temperature T, select a suitable time period (e.g. the last 12 months) and hit “generate”. It will create an Excel spreadsheet showing “hours below T” each day. By trying different values of T you can get a feel for how many days you might need that sweater.

This is assuming, of course, that your installer doesn’t include any margin in his calculations. If he says your heat loss will be 6-7kW at TdegC ambient, it may in reality be considerably less - in the UK the MCS database is known to be conservative in some areas, partly down to natural industry conservatism (they don’t want to risk litigation if the house isn’t warm enough) and partly down to recent technology improvements (for example some double glazing OHTCs achieved nowadays are at least 30% better than the database).

The consensus within this community seems to be to go for a somewhat lower nameplate, and minimise the cycling problems (it’s hard to avoid them entirely during lower heat demand months).

As for HP vendors, I suggest you just spend a couple of hours trawling the posts on this community - you’ll soon get a feel for which draw most criticism (or recommendations). Personally, after 18 months use I’ve been very happy with my Samsung (though it’s R32 not R290).

Sarah

Use your EnerPhit calculations to detemine the real world heat losses.

Ignore the MCS heat loss calculations. They make absurd assumptions with regards ventilation losses etc.

Look at what the MINIMUM output of a heat pump is when choosing between models / sizes.

For more information, please visit LAILEY & COATES.

For example in the Vaillant range the 5 kW will turn down to about 2.3 kW and the 7 kW down to about 2.8 kW (air 7 deg / water 35 degC). That’s much of a muchness (the cycle times when the unit can no longer turn down below what the house / radiators demand will be long enough not to knacker the heat pump / not to cause uncomfortable temperature swings.) They also run efficiently at low flow temperatures so you an have radiators ticking over lukewarm in the shoulder season.

If an installer suggests a 9 kW unit from the Daikin range then be aware this is actually a 16 kW unit wearing a different hat and will struggle to run at below 4 kW. That might well either cycle too frequently or cause uncomfortable temperature swings when the house doesn’t need much heat.

Look at the controls on offer. Are you running radiators or underfloor? Does the unit weather compensate / load compensate well? Do you like the local user interface which you will be relying on long after the vendor pulls the plug on the app due to the equipment begin 20 years old and too insecure to leave connected to the internet.

Are there units in stock? When it goes bang can you get parts from various sources or are you stuck getting parts direct from the OEM only? Are heat pumps THE business that the OEM is in and will struggle to exit or are the heat pumps an experiment that might be abandoned? (I perceive this as a risk with something like the Octopus unit)

Is the outdoor unit quiet? Does it look like vomit? Can you find somebody to install it where you want it or will they whinge about R290 and windows/doors? Is it small enough to be permitted development if installed by an MCS union member?

And given the relatively low heat demand of the property; can you justify the capex uplift some something like a Viessmann vs a more mainstream unit with marginally lower performance but at half the cost?

Top of heatpumpmonitor might be Nibe/Viessmann; and most of the upper parts of heatpumpmonitor is full or Arotherms; but there are also a couple of well installed Grant and Samsung units in there that are at a lower price point than even the Arotherms.

I swat the budget constraint notes. Some unsolicited off topic advice from lessons learned by making mistakes:

Splurge on the windows. They’re the weakest link. I regret some life choices in this regard even if at the time of our purchase (peak Biden inflation stimulus in ) it was “rubbish windows in 3 months or nothing” I think I would have chosen to wait…

A window with the glass at say 0.7 W/m2K but an overall window U-value of say 1 W/m2K will be sad - in order for the small amount of frame to tank the overall U-value that much the frame will be terrible.

Their U-values are also measured/calculated without any pressure difference. As soon as you get some wind or some stack effect you have a pressure difference and will draw air through the seals. Once air is passing the seals the effective U-value of the window might as well not be there.

The outer seal is for “worst of the rain” not “air”. The first chambers of the profile are for “draining water” and are open to outside air / will be at outside air temperature due to drain holes.

The second seal (and there may only be two in a profile such as Rehau Euro 70) is for the air. If you have a tilt and turn window then the mechanism goes straight through this seal and there is nothing there.

I’m buttoning up our windows/checking for leaks before an airtightness test (was about -2C when photos taken) and you can see what a bad frame looks like:


Glass is at about +17C with air -2C (so glass is not generating any horrible convection currents - not the air leak visible at the top and right tho)
Frame is 13C (so guess where you will get condensation first if the humidity is high enough - I will be using ply for the window reveals not plasterboard and leaving a small gap to the frame

Still finding the odd leak - again something like a screwhole not filled in or a tongue and groove not completely bubble glued is enough to draw cold air in through all the insulation and drop the temperature very locally to the point you’d be neat the dew point.

e.g. If Rehau cheapo UPVC; ignore the Euro70 profile. The Synego 80 is acceptable in terms of U-value / notional airtnightness but has the structural integrity of wet spaghetti. The Geneo 86 is the one to have - same thermal performance but is fibre reinforced so the nothing droops/binds in the larger sizes.

https://www.rehau.com/us-en/geneo-passive-house-certified

RRP for say 900 x mm tilt/turn with warm edge triple glaze 373 vs 462€ - very little - with actual price say €220. Not. Worth. Skimping. When you can have passive house certified windows for very little.

I would also spluge €30 nominal (€16? after discount) and go with a hidden tilt/turn hinge for (a) keeping it INSIDE the air seal and (b) giving more clearance between the window and the window reveal when it opens.

You may also want to learn how to measure / fit windows yourself. The markups applied by people who are doing door to door sales; to cover their backsides when they order the wrong sizes etc; are pretty damn huge. Possibly the largest you can make in a retrofit and even if you mess up…half the windows…you’ll still save overall and will have an amazing set of windows for the garden shed later lol

https://www.youtube.com/playlist?list=PLlEDeDWZazY2G-T8SZ974gdzeoeQeyMs0

Don’t do low threshold doors. They just don’t seal properly. We don’t need to keep the thresh indoors any more but you still want the water to be kept out…

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