Part of an efficient order fulfillment process is delivering your products to customers quickly and cost-effectively. Successful product delivery starts with quality and affordable packaging and shipping supplies. The best shipping supply providers offer a wide range of customizable, high-quality packaging materials with pricing that fits your budget.
We evaluated many shipping supply providers based on price, product selection, user experience, reviews, reliability, and overall quality. Based on our evaluation, we recommend the following sources for small business shipping supplies:
FedEx, UPS, and the United States Postal Service (USPS) all offer free shipping supplies for your business, complete with free shipping. While it’s hard to beat free supplies, these couriers have strict quantity limitations, a limited variety of shipping supplies, and require you to ship your orders with them. So, this option is best for microbusinesses or companies just starting.
Read our comparative review of FedEx vs UPS vs USPS for more information on these providers.
*Does not apply in cases of fulfillment error.
Overall Score:
4.65
/ 5RATING CRITERIA
Price Product selection User experience Expert scorePros
Cons
The Packaging Company was our top-ranking provider during our evaluation, earning a score of 4.65 out of 5. It is the only provider on our list that offers extensive customization features—you can set exact dimensions and colors and even add your branding at a competitive price.
It also has an excellent customer service department with 24-hour messaging support and helpful phone support during standard business hours. Plus, the provider doesn’t tack on any additional shipping fees.
The Packaging Company offers competitive pricing on both its standard and custom materials.
While it offers a lot of excellent services, The Packaging Company charges a restocking fee of 15% on top of return shipping costs for all returned merchandise. Meanwhile, Amazon offers many free shipping and return options.
Overall Score:
4.13
/ 5RATING CRITERIA
Price Product selection User experience Expert scorePros
Cons
Amazon earned an impressive 4.13 out of 5 in our evaluation because of its massive selection of suppliers. As an online marketplace where sellers can list goods for consumers to shop, Amazon is sure to have the packaging materials to satisfy your shipping needs.
Plus, If you’re a Prime member and work with a Prime-eligible seller, you’re guaranteed free shipping and returns—which sets Amazon apart from other options. Amazon’s major drawbacks are its inconsistent price points, quality standards, and lack of customization options.
Due to the vast number of vendors on Amazon, its price points are highly varied. You can find both fantastic deals and high prices on the Amazon marketplace. Our recommendation would be to base your price point on a steadily economical supplier like PackagingSupplies.com or ULINE, then look for Amazon listings that can compete.
In general, Amazon requires a bit more digging and research to ensure you get a fair price but it’s worth the effort to save on shipping and return fees in many cases.
Amazon has a lot to offer, but bundle sizes are limited for individual listings, making it challenging to find the quantities and sizes you need in single orders. Additionally, unlike PackagingSupplies.com and others in our guide, unit prices do not typically decrease as order quantities grow.
Overall Score:
4.13
/ 5RATING CRITERIA
Price Product selection User experience Expert scorePros
Cons
PackagingSupplies.com — the only wholesale seller on our list—is dedicated to providing the lowest prices for your shipping materials, offering a price match guarantee. It is also well-regarded for its customer service and easy shopping experience. With all this, PackagingSupplies.com earned a total score of 4.13 out of 5. It lost points for moderate color and size limitations in its product selection, return fees, and authorization requirements.
PackagingSupplies.com’s best asset is its pricing. Not only are prices low but they also decrease as your quantities grow. It offers wholesale pricing and a price match guarantee.
Like ULINE, shipping charges are based on an order’s size and weight, but it doesn’t tack on any additional handling fees.
Unless the products arrived damaged or a fulfillment error occurred, PackagingSupplies.com charges a 20% restocking fee—the highest among the providers we have evaluated.
PackagingSupplies.com does not allow you to split cases or order custom quantities and has limitations to its customization options (go with The Packaging Company for extensive customization). It also requires a return authorization for any return requests and charges return shipping plus restocking fees (unlike Amazon).
Overall Score:
3.95
/ 5RATING CRITERIA
Price Product selection User experience Expert scorePros
Cons
ULINE is one of the country’s most trusted shipping supplies resources, hugely known for its fast delivery times. In our evaluation, it earned a 3.95 out of 5, mainly owing to its large variety of shipping materials in various bundle sizes. It primarily lost points because of its mid-tier product price range and limited customization options.
While it doesn’t run many sales or offer wholesale pricing, ULINE delivers consistent midrange price points, along with its fast shipping. It doesn’t offer free shipping, but it won’t add fees on top of USPS prices. All shipping costs are based on the weight and size of your materials, so be prepared for larger orders to incur relatively high shipping costs.
Except in cases of a fulfillment error, ULINE charges return shipping fees (unlike Amazon). It doesn’t require a restocking fee like The Packaging Company, but larger orders can incur high shipping costs, which will be your responsibility. It also doesn’t offer wholesale prices like PackagingSupplies.com.
Overall Score:
3.14
/ 5RATING CRITERIA
Price Product selection User experience Expert scorePros
Cons
ShippingSupply.com is a smaller provider than others on our list and provides a more basic selection of shipping supplies and fewer flashy or high-tech packaging materials (unlike some larger competitors such as ULINE). However, it’s highly regarded for its dedication to customer service and for providing a painless buying process. Overall, ShippingSupply.com earned a 3.14 out of 5 for its offerings. Its mid-tier pricing point and return shipping and restocking fees prevented it from getting a higher score.
While it doesn’t offer low prices and price matching like PackagingSupplies.com, ShippingSupply.com offers competitive pricing in most cases. Not all of its goods decrease in unit price with more significant bundle sizes.
Compared to other providers in our list, it has a shorter window on returns, although it charges a lower restocking fee.
ShippingSupply.com’s return window is just 10 days from delivery, significantly shorter than its competitors. Another drawback is that ShippingSupply.com tends to have longer shipping times (unlike Amazon or ULINE, which offer one- or two-day shipping on many products).
When evaluating sources for cheap shipping supplies, we look for features that make the ordering process seamless and provide the best quality goods. We also factor in budgeting considerations like pricing, shipping fees, and each company’s return policy.
Overall, The Packaging Company was our top-ranking provider with a 4.65 out of 5 score. We found that The Packaging Company offers the most comprehensive services, the best branding and customization features, a wide product selection, competitive pricing, and a strong customer service department to help make for a more effortless buying experience.
Click through the tabs below for our full evaluation criteria.
30%
Price
30%
Product Selection
20%
User Experience
20%
Expert Score
We looked at the overall price point as well as shipping fees, return fees, and bundle options.
We looked at product variety, color selection, customization options, and size availability.
We looked at ease of website navigation and customer service quality.
We looked at overall quality, reliability, and user reviews.
*Percentages of overall score
Affordable packaging is a crucial element for small retail businesses, and finding suppliers that meet your needs while fitting into your budget can be daunting. Knowing the best providers on the market, their strengths and weaknesses, and how they will function in your business’s operations is vital.
Considering these factors, we think The Packaging Company is your best bet for reliable and customizable materials at a reasonable price.
The Packaging Company
Climate neutral by ClimatePartner
The Climate neutral label by ClimatePartner certifies that the carbon footprint of a product was calculated and all associated emissions were offset. Additionally, ClimatePartner encourages companies to set ambitious reduction targets and reduce their products' carbon footprints. The certificate number can be entered on ClimatePartner’s website for additional information such as the supported carbon offset project(s). ClimatePartner is improving lives by helping companies tackle climate change with practical solutions.
Certification Number
VWPX88